Refund Policy

At Glossour Digital Marketing Agency, we strive to deliver all services as promised and in a timely manner. However, we understand that situations may arise where an order cannot be fulfilled completely.

1. Partial Refunds

If an order is not fully completed or fulfilled as per the agreed scope of work, we offer a partial refund based on the proportion of work that was delivered.

2. No Refund After Completion

Once an order is marked as completed and all deliverables have been shared and approved, no refunds will be provided under any circumstances.

3. Refund Process

If eligible, refunds will be processed to the original payment method within 7–10 business days after internal verification and approval.

4. Contact for Refunds

To request a refund or raise a concern, please email us at teamglossour@gmail.com with your order ID and a brief explanation.

5. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.